I have a 2012 LT fleet with 305,xxx miles. Over a year ago, I began to have issues with my Impala not starting. I would turn the key to the start position and lights would go out but nothing would happen - no clicking -nothing. If I tried a few times then the Impala would start as normal. The starter turned over normally, not showing symptoms of a dying battery.
Having had similar issues with my old Chevy pickup and having solved the problem by replacing the ignition switch, that was the first thing I replaced. The issue went away for a few months and started to occur more frequently. Some times I would get the message to "Service Security System". It got progressively worse, so I change the ignition switch again, this time with an AC Delco part. This did not help.
I bought a higher end scan tool that allowed me to pull error codes from individual control modules in the car. I found codes:
I was about ready to replace the Theft Deterrent Module when I stumbled across this video about a no start 2013 Impala by ScannerDanner - that diagnosed the problem as a bad under the hood fuse box! Not the relay but the actual fuse box!
I recently purchase a 2014 Impala Limited LS with low miles to replace my 2012 Impala LT. It turns out the 2012 -2013 Impala and 2014 - 2016 Impala Limited use the same under the hood fuse box. So I swapped the under the hood fuse boxes between my 2 Impalas.
Now my 2012 Impala started every time via the key or remote start. And my 2014 started not starting and giving the same DIC message - Service Security System.
I was hoping to find a decent used fuse box at the local u-pull junk yards, but every Impala I found either had front end impact damage or the fuse box was already gone. I did find used fuse boxes on eBay for $50 and up, but I finally decided to buy a new one online for $140. The new fuse box came complete with all of the fuses and plug-in relays installed plus cover. I put the new fuse box in the 2014 Impala limited and kept the 2014 fuse box in my 2012. Now both Impalas start every time via the key or remote start.
I did tear apart my defective fuse box and as ScannerDanner said in his video, there are relays and other electronics on the circuit board inside the fuse box. So I either had bad connection or dying component on the fuse box circuit board.
Hope this post will help someone else solve their own intermittent starting issues with much quicker than I did.
Having had similar issues with my old Chevy pickup and having solved the problem by replacing the ignition switch, that was the first thing I replaced. The issue went away for a few months and started to occur more frequently. Some times I would get the message to "Service Security System". It got progressively worse, so I change the ignition switch again, this time with an AC Delco part. This did not help.
I bought a higher end scan tool that allowed me to pull error codes from individual control modules in the car. I found codes:
- P0513 - Engine control module -Immobilizer key incorrect ( I am still using the same originals keys/fobs I got when I purchased it in 2013)
- B3935-57 - Theft Deterrent Module - Transponder authentication
- B3060-00 - Theft Deterrent Module - Unprogrammed transponder identification code received
- B3055-00 - Theft Deterrent Module - No transponder modulation or no transponder
- B3031-00 - Theft Deterrent Module - Security controller in learn mode
- B1000-34 - Theft Deterrent Module - Electronic control unit - RAM malfunction
I was about ready to replace the Theft Deterrent Module when I stumbled across this video about a no start 2013 Impala by ScannerDanner - that diagnosed the problem as a bad under the hood fuse box! Not the relay but the actual fuse box!
I recently purchase a 2014 Impala Limited LS with low miles to replace my 2012 Impala LT. It turns out the 2012 -2013 Impala and 2014 - 2016 Impala Limited use the same under the hood fuse box. So I swapped the under the hood fuse boxes between my 2 Impalas.
Now my 2012 Impala started every time via the key or remote start. And my 2014 started not starting and giving the same DIC message - Service Security System.
I was hoping to find a decent used fuse box at the local u-pull junk yards, but every Impala I found either had front end impact damage or the fuse box was already gone. I did find used fuse boxes on eBay for $50 and up, but I finally decided to buy a new one online for $140. The new fuse box came complete with all of the fuses and plug-in relays installed plus cover. I put the new fuse box in the 2014 Impala limited and kept the 2014 fuse box in my 2012. Now both Impalas start every time via the key or remote start.
I did tear apart my defective fuse box and as ScannerDanner said in his video, there are relays and other electronics on the circuit board inside the fuse box. So I either had bad connection or dying component on the fuse box circuit board.
Hope this post will help someone else solve their own intermittent starting issues with much quicker than I did.

