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Discussion Starter #81
tbh i don't really know but.. seems like your car has alot of issues
if i were you i'd throw it back at the dealer and ask for a new one
you've gone through too many issues to make this thing reliable...
At this point and in a perfect world. I would love to give it back for another new one of the same make and model. Its not that simple though and I would have to go through the lemon law. I am not remotely even close being able to exercise that option. Its a rough start. But, I hope after this. Nothing else goes wrong with it for a long time. Cant remember where I read it. Could have been a member on here. Apparently their parking brake engaged out of no where by itself while driving on the freeway. Now that would be even more scary! We love and adore this car when its working though.... It never really crossed my mind. Maybe buying a car with an electronic parking brake system was not a good idea? Are they pretty standard now on higher end cars or something? I don't know how reliable they are. :dunno:

This Impala was a spur of the moment and on the spot. We just really liked it. Inside and out. Like I said earlier. We was going to buy the 2016 Nissan Maxima Platinum. But, they had a temporary stop sale for what ever reason at the time and they showed us this Impala instead. I never even got to test the Maxima. But, others have said they prefer the Impala over it that had test drove the Maxima.
 

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There was a recall about the parking brake applying and not releasing, but the computer would think it did. Not just Impala either, pretty much every GM car built on the platform. Sounds like your dealer sold the car without applying the fix. Which is a big no no.

You should go to the GM recall site and punch on your VIN and see if it says you are still affected.
 

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This (electronic parking brake) is yet another one of those "features" that nobody really wants/needs. Do we really need electronic parking brakes? It was never hard to use them to begin with! :) Sometimes I wonder why can manufacturers "fix" things that were never broken to begin with. Yet, they spend no time actually testing and designing the infotainment system, which is used almost 100% of the time that the car is in use... I just don't get it.

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The electronic parking brake recall was for 2014 only. I'm surprised if you are having that issue on a 2015. As far as it being a useless unwanted feature, well they are becoming the standard and you see them mostly on top models and luxury cars. GM isn't the only manufacturer that has had issues with it.
 

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I agree, JT. I don't use the parking brake much, except at my sister's house, where they have a steep downward sloping driveway. I have trouble remembering which way to operate the switch when setting & releasing it. I guess it needs to be labeled for idiots. Instead it just has a P label on it.
 

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The electronic parking brake recall was for 2014 only. I'm surprised if you are having that issue on a 2015.
Incorrect. My 2015 had the fix done at the factory, it shows up in the work history. The recall site also showed my car as being affected for the 1st month I had it, and then it dropped off. Which caused me to ask the dealer about it, which is how I found out it was done at the factory.


"General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged."
 

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So your 2015 Impala must have been sitting on the lot along time if you just got it and it falls within the recall period. I purchased mine in February 2015 . The recall affects 2013-15 XTS models manufactured between February 14, 2012, and August 22, 2014, as well as 2014-15 Impalas manufactured between January 15, 2013, and August 22, 2014. Not sure where Sept 2014 date came from on yours. My 2015 isn't a model affected by this. Only recall I had was the door handle and that fix was applied to my car two months before I bought it at the dealership. If the fix was done at the factory then why is yours having the issue after you purchased it?
 

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So your 2015 Impala must have been sitting on the lot along time if you just got it and it falls within the recall period. I purchased mine in February 2015 . The recall affects 2013-15 XTS models manufactured between February 14, 2012, and August 22, 2014, as well as 2014-15 Impalas manufactured between January 15, 2013, and August 22, 2014. Not sure where Sept 2014 date came from on yours.
I took that blurb I posted right off the NHTSA website. Despite the government often being inept at many things, I do trust them to report the proper dates as far as recalls are concerned.

And my car sat only on the lot for 4 days. I ordered it in July 2014, it was delivered to the dealer the 2nd or 3rd week of September 2014. I took delivery on 9/18.

Given that the September 2nd date in the recall notice was manufacture date, my car fell into that period.

If the fix was done at the factory then why is yours having the issue after you purchased it?
I never said I had the issue. I told the OP to go check the recall website. If it does list his car as being affected, and the dealer sold it without checking that first, that would be a huge issue. I believe it is illegal for dealers to sell a car with an outstanding recall on it. Or maybe it's not but they want to put through a law making it illegal to do so. I forget which.
 

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So who has had this issue happen to them? I think a good dealer does the recall before selling them. I thought the same thing. The binding handle recall in December 2014 showed up right after I purchased my car in February 2015. I brought it in for the recall at my first oil change since I wasn't experiencing the issue that the recall was issued for. When I went to pickup the car they said they didn't need to do the recall fix because they did it in December on my car but didn't update the records and that's why it showed up on my owners center on the Chevy website.
 

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Discussion Starter #91
Update. So, of course. It will not lock on them and they have no idea what the problem is or could be. They had to call Chevrolet tech line to advise them what should be done and hope that it will solve the problem. Chevrolet told them to replace the parking brake control module. Its on order and will be in on Tuesday. Then we go from there. As for the seat. They want me to come in and sit in it to duplicate the noise. It will not do it for them apparently. :bang: On the flip side. The spoiler was installed today. :clap: I am still a bit disturbed about them not really finding out why the parking brake gets stuck. That is a pretty serious problem imo. I hope Chevrolet was right advising them to replace the module.
 

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Discussion Starter #93 (Edited)
Got the car back today. Question on the spoiler. Are the side edges suppose to stick up a bit? Or be completely flush and flat down? Like molded into part of the car look if you know what I mean? Like the left side seems to be okay and flush as its going to get especially with the sticky pads. But, the right side. Top right edge seems to be missing a piece and sticking up. I say sticking up but the look could be deceiving since some of the sticky pad seems to be missing compared to left side. There is just a tiny piece under it. Looks like the actual piece was ripped or torn off. The sticky pad....

On another note. I for got to mention before bringing it in again. Some ahole jack wagon put a big nice half circular scratch on it that I had spotted. Right near the Impala logo down a bit on right passenger rear side. They was able to buff it out the best they could. And it does look better. But it is sadly still there and noticeable. People have no respect for nice things and just eats on them with envy. Or generally just being the ahole that they are. For a "Chevy". This car has attracted more attention then what I could have ever thought or anticipated. I actually don't like it since it could and will attract the wrong kind.

Thought it was kinda funny. I pulled up at a gas station while on our last trip before having to take it in. The guy that came out from the inside thought it was a new Camero. Until he got to the side of it and said WOW that is an Impala?!?!? New redesign or what? He looked confused and shocked compared to the older style I suppose.
 

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The brake recall was that software fix. The computer would think it was disengaged and not display anything if it was partially disengaged(stuck). They were supposed to pull the wheels and check some part. Nothing about a mechanical fix.

Yes FGW,the brake will set it self occasionally if you don't. Just don't set it when the car is off or turning off as this will drain your battery. Set it, wait to compete, then turn car off. I've set mine since day 1.
 

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Discussion Starter #95 (Edited)
Was not happy with the spoiler install and got it addressed today. Left and right side edges not remotely flush and completely sticking up. Took it to the dealer and had their body shop guy take a look at it. Instantly he shook his head and was not happy with the install. Gaps and way to much tension he said. Tech had no business installing it or chose to do a sloppy job. I would say the latter more then any thing else. They tried to give me some BS initially saying that is how it suppose to look blah blah. I was not having it. Spoke to the GM and has another brand new one on order for a reinstall. Along with having their body shop to install it properly this time. Instead of a tech like before. They took pics and was going to ask Chevy to advise them on what to do. And if it suppose to look like that? Are you flippin kidding me?!?!?!? UGH! Seems like I always have to get the GM involved to fix and make things right.

I would hope and imagine that tech got a stern talking to. Thats $400 bucks or more its costing them to do it right. BTW. As we was talking. Some random tech was passing by. Dollar to donuts it was the same jerk that installed it. He turned around in a real smart arse way and said. "Even if it is done again. Its going to come out looking the same way any ways." Real hostile and nasty then walked away. This jerk was not even part of the conversation or any thing. So, I also let the GM know about that idiot.
 

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I learned a while back to let the body shop staff take care of any body related repairs. I once had chrome belt molding replaced on my back, driver's side door (it was partially detached). The job took over an hour and when my car was returned to me the new belt molding was all rippled. I immediately drove across the street to the dealer's body shop, which ordered a new piece, and installed it the next day in 15-minutes.
 

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We have a 2015 LTZ bought brand new, we just had to replace one of the headlights ($300 for the part). Has anyone experience this issue? Does anyone know the expectancy of the headlight, now I'm fearful if the other goes out there's another $300 on a car a year old.
 

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We have a 2015 LTZ bought brand new, we just had to replace one of the headlights ($300 for the part). Has anyone experience this issue? Does anyone know the expectancy of the headlight, now I'm fearful if the other goes out there's another $300 on a car a year old.
What did you have to replace that cost $300? Just the bulb itself?? I would think that the headlight enclosure would be covered under the bumper-to-bumper warranty, wouldn't it (which is why I'm assuming is was just a bulb, which probably wouldn't be covered since it's a "maintenance" item).

Regardless, to have that type of issue with a brand new car is ridiculous and certainly not normal. How many miles on the car?

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2015 = 2-3 years old. When purchasing a car always look at cost of ownership. Life expectancy is supposedly around 3,000 hours depending on driving conditions i would imagine. So i would say that it did go out prematurely.Average being 4-6 years.
 
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