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I have a 2017 Impala and find information on how to use the fob to roll down the windows. Is that possible, or have to get another device to plug into the car?
 

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My 2015 Sierra can do that but it has the option to turn it on or off in the Mylink settings. To use it I just unlock the doors then hold the unlock button for a few seconds until all windows roll down.
I do not see any option for it on our 15 Impala. Take a look in the settings for your 2017 and see if you see it.
 
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