You do NOT have to pull the dash. You remove the black cluster bezel by removing 2 screws and then pull it out, exposing a few torx type screws that hols the cluster in. Since its a 96 you do not need to worry about a shift indicator cable. after removing screws you can simply gently pull out the cluster and then you can choose whether to try and risk some online guided repairs or send it out to get fixed and reconditioned. If you need other options feel free to contact me.