Impala Forums banner

1 - 20 of 28 Posts

·
Registered
Joined
·
144 Posts
Discussion Starter #1
Driving to work this morning at 4:45am, on the interstate, no traffic around me and I heard this amazingly loud POP then what sounded like sand or gravel under the tires. I thought a tire had gone flat at first but quickly dismissed this thought as the car seemed to drive fine. I noticed in my rearview mirror that my rear window was very hazy and opaque looking.

Apparently my defrost had shorted in one small area and overheated causing the glass to shatter. I had the windows in the car tinted about 6 weeks ago and have used the rear defrost multiple times since then but this morning was the coolest it had been (63 degrees) since the tint job was done.

Not sure if this is the reason why this happened or if this is just a random event.

So my question to the forum is have any of you had this problem and/or anyone aware of a possible internal GM memo or directive documenting this sort of thing as an ongoing issue.

Thanks in advance!

BTW, In the photos you will see silver tape along the edge of the window. I did that after I got to work to help stabilize the window for the drive home (54 miles).
 

Attachments

·
Registered
Joined
·
1,617 Posts
I own a 2014 Impala 2LTZ - no tinted window film.

Your vehicle insurance comprehensive (glass breakage) coverage should pay for the repair - minus any deductible. I would not put tint film on the new rear window glass.

I have never heard of this type of breakage - I would suspect that the film and/or installation had something to do with it.
 

·
Registered
Joined
·
1,329 Posts
I have never heard of this on any car and tint shouldn't bother it. There are tons of cars out there with tinted windows that have window defoggers on them.
 

·
Registered
Joined
·
144 Posts
Discussion Starter #4
I have never heard of this on any car and tint shouldn't bother it. There are tons of cars out there with tinted windows that have window defoggers on them.
Impaler, you make a good point. I was thinking the same thing. I have owned several vehicles with rear window defrosters and have had the windows tinted and never had this problem.
 

·
Registered
Joined
·
41 Posts

·
Registered
Joined
·
1,078 Posts
Insurance may or may not cover it, depends on who you have and what type coverage. I know farm bureau in TN does not cover glass under comp unless you ask for that coverage to be added, typical ded is likely higher than the cost of the glass anyway. Best as I recall when I had allstate or state farm, glass coverage was built into the policy and there was a zero deductible.

Have heard of issues with the rear defroster shorting out, but had not ever heard of glass breakage as a result.

I have had a windshield shatter when washing the vehicle. Cold water on hot glass, figured the glass probably was compromised somewhere with a chip or small crack I was unaware of.
 

·
Registered
Joined
·
144 Posts
Discussion Starter #7
Insurance may or may not cover it, depends on who you have and what type coverage. I know farm bureau in TN does not cover glass under comp unless you ask for that coverage to be added, typical ded is likely higher than the cost of the glass anyway. Best as I recall when I had allstate or state farm, glass coverage was built into the policy and there was a zero deductible.

Have heard of issues with the rear defroster shorting out, but had not ever heard of glass breakage as a result.

I have had a windshield shatter when washing the vehicle. Cold water on hot glass, figured the glass probably was compromised somewhere with a chip or small crack I was unaware of.
My deductible is more than the repair will cost so...........

As for the Short causing the glass to shatter, I always say go big or stay home!!!:giggle:

Now that I think about it, might need to check the defrost fuse to see if it blew or not.
 

·
Registered
Joined
·
1,329 Posts
Damn, how much is your deductible?
We've got $250 deductible on ours for comp through USAA.

I had Allstate back in the 90s with my 91 S-10. They did have a $0 deductible on the glass... well until I had 3 windshields replaced then they said I was going to have to start paying the deductible for comp. Funny thing is after that I never had a cracked or broken windshield again.
 

·
Registered
Joined
·
1,078 Posts
Damn, how much is your deductible?
We've got $250 deductible on ours for comp through USAA.
Think we took our ded to $500 when we added our oldest daughter to our ins to help offset. Not sure how much the back glass costs.
 

·
Registered
Joined
·
1,617 Posts
My deductible is more than the repair will cost so...........

As for the Short causing the glass to shatter, I always say go big or stay home!!!:giggle:

Now that I think about it, might need to check the defrost fuse to see if it blew or not.


Check your policy closely - the collision deductible is often different than the comprehensive deductible (if any).

A claim for the comprehensive (glass breakage) will not affect your insurance rating, unless you have excessive glass breakage claims.

My wife is a personal lines (auto and home) insurance agent.
 

·
Registered
Joined
·
144 Posts
Discussion Starter #11
I will just say I have an 18 y/o Daughter, a 17 y/o son and a son that is 15. We made all the deductibles pretty high to keep our payments manageable.

The repair quote is $398 so it is not going kill us. Thanks to everyone however for the comments.
 

·
Registered
Joined
·
1,329 Posts
Yea I looked online last night and saw the rear window was around $400. Cheaper than I imagined.
 

·
Registered
Joined
·
2,921 Posts
Yea I looked online last night and saw the rear window was around $400. Cheaper than I imagined.
No doubt, it could be a lot worse.
...
BTW, for those interested, some insurance policies offer a rider wherein you can pick up 0- or low-deductible glass breakage coverage for a nominal annual fee. This deductible is separate from any deductible for collision/comprehensive.

For example, you might still have a $500 deductible for collision, but only a $50 or 0 cost for a new window.

Doug

.
 

·
Registered
Joined
·
1,617 Posts
No doubt, it could be a lot worse.
...
BTW, for those interested, some insurance policies offer a rider wherein you can pick up 0- or low-deductible glass breakage coverage for a nominal annual fee. This deductible is separate from any deductible for collision/comprehensive.

For example, you might still have a $500 deductible for collision, but only a $50 or 0 cost for a new window.

Doug

.

We have the zero-deductible coverage for glass breakage - the additional cost is very inexpensive.

We live and travel is a semi-rural and rural area, with lots of commercial trucks with drivers who refuse to obey the law, and drop gravel and debris from their trucks. Broken windshields are common.
 

·
Registered
Joined
·
60 Posts
Wow, I've never seen this before. I have a 2014 LT and have had tint on the rear window for at least 4 years now. I doubt that tint caused the issue.
 

·
Registered
Joined
·
144 Posts
Discussion Starter #16
Wow, I've never seen this before. I have a 2014 LT and have had tint on the rear window for at least 4 years now. I doubt that tint caused the issue.
jita1, I am doubting the window tint had anything to do with it either. Anyhow, got the window replaced today. I am happy it is done but not terribly pleased with how the work was performed.

Safelite, came to the house and did the work. I have three issues with the procedures that the technician used.

First, the repair tech did not try to cover or catch any of the glass shards that fell into my rear speakers, down onto my leather interior inside the car or keep them from falling down behind the rear side panels so it can rattle around inside the body of the car forever. I hope I was able to get all the glass out of my speakers with my vacuum, as for the interior and rear package tray area I used my own shop vac and cleaned up glass for nearly 45 minutes before I let him proceed and put the glass in. Now granted he did have a vacuum in his truck and he made an attempt but it would not have been near so bad if he would have put a cover of some sort in the car before removing the shattered back glass.

My second issue is the primer sealer he painted on the car around the window seat area before install. He used black primer on a white car and did it by hand, he did not tape anything off for a clean edge. The line is wavy and visible with the window installed. Not to mention the several spots he did that are under the trunk and not covered by the window at all.

Third is he never cleaned up the glass that was left on my driveway, I had to clean it up! There is still glass on top of the car too! :icon_bs:

I personally will think twice before I just let someone go to work on my car next time just because they are with a reputable (or I thought) company.

Is the window replaced, yes. Could he have done better and been more cautious absolutely and for that I am disappointed. :WTF:

Ok, enough of my rant.

BTW, I thought the shark fin on top of the car was the radio antenna. The rear window is labelled as antenna also. Which is which?
 

Attachments

·
Registered
Joined
·
67 Posts
“BTW, I thought the shark fin on top of the car was the radio antenna. The rear window is labelled as antenna also. Which is which?”

The AM/FM antenna is in the glass. The satellite/OnStar antenna is in the fin.
 

·
Registered
Joined
·
2 Posts
Three weeks my rear window just shattered and pop...outward like a brick went from the inside to the outside...the weather temperature was around 30-35 degrees with some winterery mix of rain and light snow...I got in my car the rear window was fogging with no visibility I put on the rear defrost on and drove the car for 5 minutes and had no success as I reach my destination and parked and got out the window still foggy just popped...cost 400 to repair...I'm thinking this is a Impala defect
162098
 

·
Registered
Joined
·
144 Posts
Discussion Starter #20
Sorry to see that happen, lived through it myself.
 
1 - 20 of 28 Posts
Top