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When Your "2014-2017" Impala Has Errors and Can Not Be Jumped
I just joined the forum, and I don't know if there is an official way of salutations with fellow Impala owners, but Hello fellow Impalans!
I was putting on new wipers on my 2015 LT (V6) and then when I went to turn on the engine to test them out, the wipers gradually started slowing down. I thought, it can't be because they are silicon rubber, can it?
Then I looked into my instrument / dashboard panel at the LED screen where the message for "Emergency Break is off [with the Dismiss button underneath]" and there was an indication that the car was "Charging Mode", and then suddenly the radio went onto a static station. No, the Impala was not turning into Christine, but I started to wonder.
I turned off the car and inspected the wipers, and everything seemed fine. I turned on the car again and this time two consecutive messages popped up "Theft Alert (with the Dismiss Button)", and then the "Stabilitrak Error Alert (with the Dismiss Button)", and then the static went on again. I turned the car off but this time the static noise was stuck on, even when pressing it off, until I opened the door.
The following morning, I tried jumping the car, and the car did not start.
However, I started to browse a bit and discovered or uncovered that many problems Chevrolet users are having (especially from Onstar and Mylink from 2013 on up) are caused by hacks. Two of the most popular ways of getting into a Chevrolet system are through a) the OnStar Remote Link App, and b) through the Bluetooth connection into your MyLink system.
> For the OnStar hack, all you need is to have installed the Onstar Remotelink App onto your smart phone, and to have it in your car (the phone or mobile device). Once the hacker has access to your phone via an adapter they can recognize where you are in proximity of your OnStar Connected vehicle, and simultaneously can access your Impala.
> For the Bluetooth connection into your MyLink System, a similar hack applies: the hacker uses an adapter to access your smart phone and can see that your Bluetooth connection is to Chevrolet MyLink; and then from there they can do all sorts of things to your MyLink panel. However, the OnStar hack is a little more extreme, as it can turn off your vehicle instantly, can control your steering and a slew of other ways resulting in methods that could kill you.
✹ Rest assured- there is a solution. Though like Identity / Credit Theft, it is a temporary solution, but it works:
✪ Change your Chevrolet and OnStar primary email, pin, password and other information. If you have an email that includes your name in it that is a hacker's paradise; get a new (non-Yahoo) email address and use it just for your Accounts and make sure your password has not been used before or includes any pets or family members.
After I speculated about this, and considered taking it in to the dealership, I changed my accounts' information, and voila! I went back to my Impala and it started up perfectly without random errors on my LED screen.
✪ One way of completely getting rid of the problem is to go back to a flip phone, but many companies now enforce smart phones or at least smart phone behavior. The best way to go around the smart phone behavior is just to get a tablet or touch device, like iPod Touch 6 (which is an iPhone 6 without the phone and constant connectivity functions).
✪ Another way of finding if you are hacked into or not is by checking your OnStar RemoteLink app (at least 50 yards away), and seeing if the app can pinpoint your location (or your vehicle's). If it can't find you and you don't have other Wi-Fi or Cellular Data Connectivity issues, that is a big red flag that your OnStar has been hacked. In addition, check your Bluetooth connectivity to see if you are connected to any unknown devices and quickly choose to "Forget them" or "Remove Them" on your phone (or device); they are most likely the means of which the hacker is taking over your linked device.
If the OnStar app pinpoints your car at a different location that is nearby or much further away, click on it to access where the location is. This is the location, or at least Wi-Fi location, of where your hacker may be located.
I hope this helps.
✪ And yes, this is similar to how people can access your linked devices through your Nest Thermostats, Amazon Echo's, and even video game consoles by means of adapters. Stay Safe and Prevent!
Last edited by 149817; 02-16-2017 at 08:09 PM.